superdavey - 05/05/2021 at 12:54ziecha - 05/05/2021 at 12:16When prizes will be credited?🤩 this week? today?Prizes will be paid out once everyone has been confirmed verified players. This can take some time as some people enter without being eligible, please be patient.yea no worries :) if it will be credited by weekend. will try to pop out bee hive . ( on wild swarm) and will put up video here in forum. :p
play at a decent casino the whole genesis global brand needs closing down, i mean they have 16 different casinos under their banner and they are all based in the same basement.to many complaints about them (mainly by me) and ive been lucky there!
hi all, yet again i find myself complaining about the genesis global brands. Im fully verified with docs at near enough all their casinos.I know ive complained about them being rogue before,but they often send out weekly 100% bonuses and for a small £20 deposit i can have a bit of gameplay for a bit of fun. Hit it bit of luck at 3 of the casinos, no problem with withdrawals in the past at any of them but its taken 5 days, 6 days and still waiting over a week for the last one to reach my skrill account. you get the same reply off live chat "yes i can see your withdrawal has gone past the 48 hour or some of them are 72 hours to be processed.ill send a message to the relevant department to get this sorted for you" but then another 24hours passes and your in the same boat. the reps although they have different names are virtually the same people (you can tell by the same spelling mistake aka line of duty). the cheek is the charges they put on you for withdrawing,the one is £20. i urge gamblers den to stop promoting the whole genesis brand as there are to many complaints and nothing ever changes. The license removal that they had before i thought would have made them pull their finger out but they are breaking their own tcs and cs regarding withdrawals. common gamblers den,show some balls and remove them from the good brands that you do support !
Yeah it's just annoying because I thought I had binked £30 free (forgotten) and turns out it was my casual plo money haha. did you not know? If you pay Craig in BJ's he rigs it. Only positive is we now know superdavey isn't a god. Just a demi god. 😂🤣😂🤣
Just a follow up here but I have been using conquestador for about a month now and withdrawals were no issue. This week for whatever reason I can no longer deposit via PayPal as my bank card is a MasterCard so I had to deposit just using the card, this is the same for me with party casino and Ladbrokes.I requested a withdrawal and it had sat for a day, which was weird as previously it took 2 mins for it to hit my PayPal but today it was cancelled and the funds returned to my account. They emailed me to say they required proof of my bank card before they could process it so I went on live chat and spoke to a rep named Elvira to advise I had uploaded the pics of my card and requested the withdrawal to PayPal again. The rep requested that I wait a minute whilst they contacted the relevant team to have my account reviewed and then came back within 2 minutes to say it had been processed. Checked my PayPal once I came off the chat and the monry is in my PayPal so it seems if you send in the docs and contact them it’s resolved very very quickly.(Should also note that when I sent in proof of identity and address it was also approved within half an hour when I first opened the account)Hopefully this helps anyone who may use them in the future. Make the withdrawal again and contact live chat, don’t give it back to the casino.... not straight away anyways lol
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