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Forum » Introduce Yourself » White hat gaming locked my accounts Login or Register to reply. Viewing 9 Posts - 1 through 9. (9 of 9) 1
06/02/2020 at 13:53 0 0 #2914 Dirtyhoop
Posts: 17 User

So, I've been with spinland, dream vegas and a couple of other casinos within the White hat group for a while now and had never had any problems until today!!

All of my accounts are now locked for apparently being a " bonus abuser ", not sure what constitutes this, and cannot access a single account.

I also have a £650 pending washout at Dre

am Vegas that I now doubt they will be paying me, call me cynical and maybe it is a coincidence, that this has happened a few days after I've won 4500, 1650, 700, and 650 across 3 days with 500 deposit.

Maybe Craig or Jimbo could have a word with these guys and help me reactivate my accounts?


Cheers


Jamie



06/02/2020 at 14:15 0 0 #2915 Jimbocasino
Posts: 393 Den Owner

we can certainly try!

what's your username for them


fill a contact form if you want them private

06/02/2020 at 15:19 0 0 #2916 Dirtyhoop
Posts: 17 User

Dirtyhoop is my username at dream vegas.

i can only think that I opened a new account at spin rider and took the welcome bonus, as you would, so maybe they didnt like me having so many accounts within the group.

06/02/2020 at 15:19 0 0 #2917 Dirtyhoop
Posts: 17 User

Jimbo, where is the contact form btw?

06/02/2020 at 15:28 0 0 #2918 Dirtyhoop
Posts: 17 User

No worries, I found it

06/02/2020 at 20:23 0 0 #2921 janalleman
Posts: 4 User

They did the same to me a few years back. Excluded me from Whitehat and all their other brands for bonus abuse.
You will get your money, no worries. They have to pay all remaining funds in your accounts back to you.


I always find this so ironic.

Running 50 different brands, opening a new casino every week and when existing players register. 
They get flagged as bonus abusers. Also streamers are always promoting several of their casinos..


U should be aware of another sneaky one: 'Aspire Global'. They are such a trap stating this rule:

The "Welcome bonus" is limited to one bonus per household. Aspire Global operates a number of casino brands ("Aspire Global's brands") and reserves the right to limit the number of Welcome Bonuses that may be taken up by a player across Aspire Global's brands in the following way. By claiming this welcome bonus offer at Regent Casino , you are prohibited from claiming a welcome bonus at other Aspire Global's brands. Any attempt to try to deceive management by registering multiple accounts within Aspire Global's brands in order to gain bonus money, may be deemed as bonus abuse and may result in the account(s) being suspended and the removal of your funds. 


They just buy popular brands aswell like Trada. Look their list of casinos 
So if u register on any of their 5 million casinos they can confiscate your winning at any time.

06/02/2020 at 21:27 0 0 #2923 moneyaire
Posts: 32 User

If the casino detects that you are non-profitable to the casino, they will close your account - as simple as that. 

15/03/2020 at 11:31 0 0 #4332 Upthevilla
Posts: 2 User

Dude, 

I have the same problem as does my partner white hat throw bonus after bonus at you if your losing but as soon as you manage the impossible and wager a few bonuses and withdraw you will get a bonus ban and no longer able to open account at new casinos DISGRACEFUL

22/10/2020 at 07:15 0 0 #7403 mrorthac
Posts: 1 User

Jimbocasino Profile - 06/02/2020 at 14:15

we can certainly try!

what's your username for them


fill a contact form if you want them private


i would like some help it happend to me 2 years ago registed to a few white hats lost quite a few befor i got a massive withdraw then now being a "abonus abuser" after they offer the bonuses and the welcome packages aswell as new sister sites/casinos but isnt streamers like urself being affliated to them getting bonuses after bonuses being "bonus abuser" as they say to us people when we just use for welcome offers and such just want some info due to i have seen it happen to many people lose lose lose still get bonuses and when they win no more bonuses. friend of mine basically only registed on 1 of there sites and litaully got cash out on that bonus and got told he was bonus abuser even know he only used one bonus and never broke any terms i find it quite funny white hat can do this and that i feel like if a few people who have issues with this should go to the UKGC about coz i feel like they intise the losers to come and lose more money with bonuses and get red of the winners for winning haha

Viewing 9 Posts - 1 through 9. (9 of 9) 1

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