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» What you should expect of gambling companies
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« Back to General Discussion 11/05/2022 at 20:27 0 0 #12296 pokersmasher
Posts: 527 Top Contributor

The terms and conditions of promotions should be clear and given to you in good time

You should know what to expect and have the information you need to properly decide if a promotion is right for you

You should be free to walk away from online play at any time, and keep what is left of your deposit and the winnings you’ve earned from play with your deposit

Gambling sites must make it clear if you are playing with your own money, or with bonus funds that are subject to more restrictionsAny restrictions on how you can play with bonus funds, for example, any restrictions on the size of bets, must be made clear to you

You cannot be required to take part in publicity

If the sites offer a free bet, they can’t change the deal once you have started playing

Online gambling companies shouldn’t confiscate your money because you haven’t logged on or played on their site for a particular period of time, but they can charge cost reflective fees after 12 months of inactivity as long as these are clear and they attempt to return your money first.

Online gambling companies are obliged to confirm your identity but they can’t confiscate your money where you have not provided ID documents within a particular period of time

All the world's a stage and most of us are desperately unrehearsed.
12/05/2022 at 08:11 0 0 #12297 Jimbocasino
Posts: 690 Den Owner

All sounds fair and reasonable to both the brand and the player

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