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Viewing 14 Posts - 16 through 29. (14 of 29) 1 2
« Back to Problems 22/06/2022 at 19:54 0 0 #12616 jscott
Posts: 1 User

wheelz/wildz/caxino casino's are no better.


i blocked my account from real money play in order to try and ensure i got my withdrawal

at the end of that time they told me it'd be 5 working days and i would have it and days later i still didn't have it, literally gave up on them because they always delayed the previous ones aswell

it is really seeming better to use the likes of stake or roo as theyre instantish

only problem is buying crypto has extra costs but now its still seeming more werth it to spend extra to know you are going to get your money and with less hassle.

22/06/2022 at 20:20 0 0 #12617 Rowanvella
Posts: 84 User

jscott - 22/06/2022 at 19:54

wheelz/wildz/caxino casino's are no better.


i blocked my account from real money play in order to try and ensure i got my withdrawal

at the end of that time they told me it'd be 5 working days and i would have it and days later i still didn't have it, literally gave up on them because they always delayed the previous ones aswell

it is really seeming better to use the likes of stake or roo as theyre instantish

only problem is buying crypto has extra costs but now its still seeming more werth it to spend extra to know you are going to get your money and with less hassle.

Going to have to respectfully disagree with everything you've said there. I have deposited about 38k between the Rootz brand casinos this year alone and I am about even, so have received the same amount in withdrawals. Not once have I ever had to wait longer than 5 hours for the money to hit my account, even with larger sums or verifying a new card.

Using Crypto casinos is the worst option. 

Sounds to me like you reversed your withdrawal and spunked the money. 

22/06/2022 at 23:06 0 0 #12619 GameRoom
Posts: 111 User

CraigSlots - 22/06/2022 at 13:36

Update #1:

Had some emails and DM's from people who this has been happening to.

I have tried contacting the CEO and a head person, no reply yet.

Support continue to cock block me and send scripted emails.


lol £32 to get his number 




23/06/2022 at 12:37 0 0 #12629 CraigSlots
Posts: 685 Wanker

GameRoom - 22/06/2022 at 23:06

CraigSlots - 22/06/2022 at 13:36

Update #1:

Had some emails and DM's from people who this has been happening to.

I have tried contacting the CEO and a head person, no reply yet.

Support continue to cock block me and send scripted emails.


lol £32 to get his number 


A number which would ring through to a receptionist i imagine!

23/06/2022 at 13:42 0 0 #12631 GameRoom
Posts: 111 User

Mr vega is moving to the US, looks like they don't care for UK anymore

https://focusgn.com/videoslots-group-to-launch-mr-vegas-brand-in-the-us

23/06/2022 at 13:48 0 0 #12632 Weemonk23
Posts: 984 Top Contributor

Can't blame them. Too many regulations and restrictions here

Davey ate my hamster
23/06/2022 at 14:39 0 0 #12634 CraigSlots
Posts: 685 Wanker

GameRoom - 23/06/2022 at 13:42

Mr vega is moving to the US, looks like they don't care for UK anymore

https://focusgn.com/videoslots-group-to-launch-mr-vegas-brand-in-the-us

Explains why they are not afraid of the UKGC or care about their license.

Wonder how much money they will steal on the lead up to their UK departure

23/06/2022 at 16:30 0 0 #12635 CraigSlots
Posts: 685 Wanker

Suppose that idea is out the window.

23/06/2022 at 17:55 0 0 #12636 SecularSlots
Posts: 219 Den Streamer

Ridiculous!

There is clearly no issue. If they do move out the UK though, they would legally be forced to send all balances to those in the UK. 

So them closing might be a good thing for your money!

Never let Davey Pick
26/06/2022 at 20:11 0 0 #12650 GameRoom
Posts: 111 User

CraigSlots - 23/06/2022 at 16:30

Suppose that idea is out the window.


try your luck with MGA they have good Customer support 

https://www.mga.org.mt/support/online-gaming-support/



28/06/2022 at 15:33 0 0 #12663 CraigSlots
Posts: 685 Wanker

Threatened to go to the MGA with a report, this is their response haha


28/06/2022 at 15:39 0 0 #12664 SecularSlots
Posts: 219 Den Streamer

That is a shambolic reply!

Absolute scum. Never will I use them again

Never let Davey Pick
28/06/2022 at 23:44 0 0 #12665 Weemonk23
Posts: 984 Top Contributor

Of all the times for the UKGC to act this has to be it. The company is bailing out of the UK and taking everyone's money with them. Ballsy as fuck!

Davey ate my hamster
03/07/2022 at 13:41 0 0 #12708 taboovectorOrginal
Posts: 15 User
😣
Viewing 14 Posts - 16 through 29. (14 of 29) 1 2

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