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« Back to Problems 01/02/2021 at 09:57 0 0 #8345 Pizzaby87
Posts: 20 User

Hi been playing at a casino a week had a lovely cash out going through verification and they saying about you mite be asked source of wealth? After a weeks play? Can I lose this money if source of wealth is not proven to be affordable anyone a

had money taken off them?

01/02/2021 at 10:37 0 0 #8346 Paul3009
Posts: 250 Top Contributor

I have never been asked for a source of wealth mate but how much was your deposit? Surely you can show them a payslip or no disrespect a benefit statement if your not working mate. I’d imagine that would be suffice. 

01/02/2021 at 10:53 0 0 #8347 Weemonk23
Posts: 699 Top Contributor

They can't withhold your money unless there's a suspicion of money laundering so send them a payslip or a couple. If you've had any decent withdrawals recently from casinos, show them that as well.

Do expect them to put a monthly loss cap on your account once they know your income. All casinos should be doing a KYC or asking for your source of funds to keep the UKGC happy but not all do. 

Be patient as well. They take a few days to process. 

01/02/2021 at 10:59 0 0 #8348 Paul3009
Posts: 250 Top Contributor

It would do my balls in though because they shouldn’t be allowed to take a deposit then before knowing if you can afford it if they’re gonna hold withdrawals but that’s just my opinion 😂

01/02/2021 at 11:09 0 0 #8349 Pizzaby87
Posts: 20 User

It has been a few deposits over the last week of around £1000 through paysafe/ paysafecard withdrawal is in total £6700

save my spare cash each time and when I have enough I play with that so I think this is going to be difficult but we will see what happens will keep you updated, thing is only been there a week so not much to prove in my eyes 

01/02/2021 at 11:55 0 0 #8350 jam1983
Posts: 23 User

Really does my nut in when a casino is happy to keep taking deposit after deposit with no problem but as soon as you get a decent win all of a sudden here come the document requests, just makes them look dodgy.

01/02/2021 at 12:43 0 0 #8351 Jdollard333
Posts: 73 User

jam1983 - 01/02/2021 at 11:55

Really does my nut in when a casino is happy to keep taking deposit after deposit with no problem but as soon as you get a decent win all of a sudden here come the document requests, just makes them look dodgy.

Definitely and has always been the same.


I've noticed some places now (grovner mainly for me) that don't let you deposit til they're happy with your docs which is brilliant and definitely the way it should be. I 100% guarantee you that if they all did this they would be so much quicker verifying your account.

01/02/2021 at 21:01 0 0 #8357 jam1983
Posts: 23 User

Jdollard333 - 01/02/2021 at 12:43

jam1983 - 01/02/2021 at 11:55

Really does my nut in when a casino is happy to keep taking deposit after deposit with no problem but as soon as you get a decent win all of a sudden here come the document requests, just makes them look dodgy.

Definitely and has always been the same.


I've noticed some places now (grovner mainly for me) that don't let you deposit til they're happy with your docs which is brilliant and definitely the way it should be. I 100% guarantee you that if they all did this they would be so much quicker verifying your account.


Should probably be made a requirement by law that you have to be verified first.

People will say you should always verify first  before depositing but i 'm sure i have played at a few casinos where under verify it says something along the lines of we don't require any documents from you at the moment, very dodgy thinking back and the wiser me would now avoid that kind of garbage,

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