Login Register 18+
Forum » The Slots
» HELP - tech issue lil devil any advice please?
Login Register
to reply.
Viewing 6 Posts - 1 through 6. (6 of 6) 1
« Back to The Slots 29/03/2020 at 05:47 0 0 #4579 Icon showing author of the current post: garethtyler garethtyler
Posts: 43 User

hi cant load lil devil slot on 2 laptops,3 phones and 2 tablets,game loads so far then just gets stuck at the end.i give up asking coral ive had 14 emails all saying its not a fault there end.left it over night loading still the same, ive even got my mate to log in to my account 100 miles away and he gets the same. tried loads of different browsers,cleared cookies,cache etc, all other games load fine.any advice or ideas appreciated,thanks



16/04/2020 at 10:42 0 0 #4818 Icon showing author of the current post: hardrockandy hardrockandy
Posts: 7 User

have you played it successfully before?  some sites won't pay the fees and the game is banned in some countries.  normally there would be a banned location message though.   try opening it in a different browser?  

18/04/2020 at 17:27 0 0 #4991 Icon showing author of the current post: Bingo666 Bingo666
Posts: 5 User

had the same issue a few days ago with all btg games.just went into browser settings and cleared my cache and cookies and then 're loaded site and worked.lots of people have been having the same issue when using Google chrome.

18/04/2020 at 19:43 0 0 #4994 Icon showing author of the current post: Pilo Pilo
Posts: 239 Developer

Try on a private window and see if you still get it,

I know its a pain!
Sometimes the games are actually broken or at least thier implementations of them.

Also if you have an account at another casino, try there.
If it works there then not your fault :'D

Bruh
18/04/2020 at 20:34 0 0 #4995 Icon showing author of the current post: garethtyler garethtyler
Posts: 43 User

thanks for replies,worked fine previously on coral and other games work fine.loads fine on all other sites,still ongoing

23/04/2020 at 15:22 0 0 #5026 Icon showing author of the current post: garethtyler garethtyler
Posts: 43 User

finally had a response,also had the same issue CRAIG had on latest video where all hearts disappeared twice,apparently there are bugs in lil devil and when u invest hundreds its not nice.Compensated by coral with 10 free 10p spins,but at least hearts are still there. reply was as follows


Hi Gareth,

Thank you for contacting Coral Customer Support regarding your Lil Devil Game issue.

Firstly, I would like to apologise for the length of time it has taken for this issue to be resolved and for the level of customer service you have experienced.

Upon the review done by our game provider, they have confirmed that they could not see any pending or incomplete rounds that would prevent you from playing this game.

However, they also checked the game state for your game, and found that there was some erroneous data saved, which was causing the issue. They have now cleared out the game state, and the you should be able to access the game and continue playing once he has cleared his browser cache and cookies.

To compensate for the inconvenience, I have credited your account with 10 free spins which can be used on Hook's Heroes, Conan Touch, Conan,Butterfly Staxx 2 Touch, Butterfly Staxx 2, Wild-O-Tron 3000 Touch, Wild-O-Tron 3000, Asgardian Stones Touch, Asgardian Stones, Planet of the Apes Touch, Planet of the Apes, Scudamore's Super Stakes Touch, Scudamore's Super Stakes, BerryBurst Touch, BerryBurst, BerryBurst MAX Touch, BerryBurst MAX, Witchcraft Academy Touch, Witchcraft Academy, Bollywood Story Touch, Bollywood Story, King of Slots, Universal Monsters The Phantoms Curse Touch, Universal Monsters The Phantoms Curse and Coins of Egypt Touch.

Your patience and understanding are greatly appreciated Gareth. Have a great day ahead and stay safe.

If you need further assistance regarding this or any other query, you may contact us via Live Chat on the website. Alternatively, you may send an email to support@coral.co.uk. Please keep safe.

Kind regards, 
Gladys
Secondline Escalations Executive  

Viewing 6 Posts - 1 through 6. (6 of 6) 1

Please login or register to reply to this topic.