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« Back to Problems 19/06/2020 at 21:55 0 0 #6102 Strongbow44
Posts: 13 User

I made first withdrawal through casino planet on Sunday 7th June. It us now Friday 18th june and still not paid out. They first asked me to verify my account straight away on Sunday. I sent all the relevant docs in on Tuesday 9th. I then received email on Monday 15th asking for more information which I sent in straight away same day. I have had several live chats with support agents who cannot appear to get any info to help.

19/06/2020 at 22:41 0 0 #6103 superdavey
Posts: 716 Mod

Hi there! First of all welcome to the den! 😁

Sorry to hear you're having problems with casino planet. Can you send the lads a quick message via https://www.gamblersden.com/about/contact with your casino planet username and a quick description of your problem and they will look into the matter for you.

20/06/2020 at 17:34 0 0 #6115 Strongbow44
Posts: 13 User

Hi thanks for your reply, my user name is with casino planet is Strongbow44

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